Privacy Policy: Digital Marketing Agency Dubai

Last Modified: 16 June 2026

1. Introduction

This Privacy Policy explains how Webshure (“Webshure”, “we”, “our”, “us” or the “Company”) collects, uses, stores, shares and protects personal information when you access or use our website at www.webshure.ae (“Site”), contact us, request a quote, subscribe to our communications, purchase or use our services, or otherwise share personal information with us.

This Privacy Policy is intended to help you understand what information we collect, why we collect it, how we use it, and the choices and rights you may have in relation to your personal information.

For the purposes of this Privacy Policy, “Personal Data” or “Personal Information” means any information relating to an identified or identifiable natural person, whether directly or indirectly.

Webshure is committed to protecting your privacy and handling Personal Data responsibly, transparently and in accordance with applicable data protection laws, including, where applicable, the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and related implementing decisions, regulations and guidance.

If you have any questions about this Privacy Policy or how we handle Personal Data, you can contact us at:

Email: marius@webshure.ae

2. Grounds for Collecting and Processing Personal Data

We collect and process Personal Data only where we have a lawful and appropriate basis to do so. Depending on the circumstances, we may process your Personal Data for one or more of the following reasons:

1. You have given us your consent.
2. Processing is necessary to provide our services to you or to take steps at your request before entering into a contract.
3. Processing is necessary to comply with legal, regulatory, accounting, tax, security or other obligations.
4. Processing is necessary for our legitimate business interests, provided that your rights and interests are not overridden.
5. Processing is necessary to protect the rights, safety, property or security of Webshure, our users, our clients, or third parties.
6. Processing is necessary to establish, exercise or defend legal claims.
7. Processing is otherwise permitted under applicable law.

By using the Site or submitting Personal Data to us, you acknowledge that we may collect, use, disclose and otherwise process your Personal Data as described in this Privacy Policy.

Where we rely on consent, you may withdraw your consent at any time by contacting us. Withdrawal of consent will not affect processing that occurred before your withdrawal or processing that is permitted or required by law.

3. Information We Collect

We may collect two broad types of information from users.

3.1 Non-Personal Information

We may collect non-personal, aggregated, statistical or anonymised information that does not directly identify you. This may include technical and usage information such as:

1. Browser type and version.
2. Device type.
3. Operating system.
4. Language preference.
5. General location information.
6. Access times and dates.
7. Pages viewed.
8. Clicks, interactions and browsing activity.
9. Referral sources.
10. Aggregated website analytics.

We use this information to improve the Site, understand how users interact with our services, troubleshoot technical issues, and improve user experience.

3.2 Personal Data

We may collect Personal Data that identifies you or may reasonably be used to identify you. This may include:

1. Full name.
2. Email address.
3. Telephone number.
4. Company name.
5. Job title or role.
6. Physical or billing address.
7. Information you provide through contact forms, quote forms, onboarding forms or support requests.
8. Communications you send to us.
9. Account or registration information, where applicable.
10. Marketing preferences.
11. IP address.
12. Device identifiers.
13. Approximate geolocation data.
14. Website usage data linked to your device or browser.
15. Payment, billing or transaction-related information, where applicable.
16. Any other information you voluntarily provide to us.

We ask that you do not provide sensitive Personal Data unless it is necessary for the specific service or request.

4. How We Receive Information About You

We may receive Personal Data from the following sources:

1. Directly from you when you complete a form, contact us, request a quote, subscribe to updates, register for services, or communicate with us.
2. Automatically when you access or use the Site, including through cookies, analytics tools, logs and similar technologies.
3. From third-party service providers, such as website analytics providers, hosting providers, CRM platforms, advertising platforms and technical service providers.
4. From public sources, business directories, social media platforms or public registers, where permitted by law.
5. From clients, partners, suppliers or referral sources who provide your information in connection with our services.

5. How We Use Your Information

We may use Personal Data for the following purposes:

1. To provide, operate and improve our Site and services.
2. To respond to enquiries, service requests, support issues or complaints.
3. To communicate with you about our services.
4. To prepare proposals, quotes, invoices or service agreements.
5. To manage client relationships and service delivery.
6. To personalise your experience on the Site.
7. To send administrative, technical, security or service-related notices.
8. To send marketing communications, where permitted by law.
9. To serve, measure and improve advertising campaigns.
10. To conduct analytics, research and statistical analysis.
11. To detect, prevent and respond to fraud, misuse, security incidents or unlawful activity.
12. To enforce our terms, agreements, policies and legal rights.
13. To comply with applicable laws, regulations, court orders, government requests or legal processes.
14. To protect the rights, safety, property and security of Webshure, our users, clients, employees and third parties.
15. To support a business transaction such as a merger, acquisition, restructuring, financing, sale of assets or transfer of business.

6. Sharing of Personal Data

We do not sell your Personal Data.

We may share Personal Data with trusted third parties where necessary and appropriate, including:

1. Hosting and infrastructure providers.
2. Website development, maintenance and security providers.
3. CRM, email, communication and support platforms.
4. Analytics providers.
5. Advertising and marketing service providers.
6. Payment, accounting and invoicing service providers.
7. Professional advisers, including lawyers, accountants, auditors and consultants.
8. Subcontractors and service providers who help us deliver services.
9. Affiliates, subsidiaries, business partners or related companies.
10. Law enforcement, regulators, courts, government bodies or other authorities where required or permitted by law.
11. Potential buyers, investors, successors or advisers in connection with a business transaction.

Where we appoint service providers to process Personal Data on our behalf, we require them to process Personal Data only for authorised purposes, protect it appropriately, and comply with applicable confidentiality and data protection obligations.

7. International Transfers of Personal Data

Webshure may use service providers, systems or platforms located in countries outside your country of residence, including outside the United Arab Emirates. As a result, your Personal Data may be transferred to, stored in, or accessed from other jurisdictions.

Where we transfer Personal Data internationally, we will take reasonable steps designed to ensure that your Personal Data receives an appropriate level of protection. These steps may include:

1. Transferring data to countries recognised as providing adequate protection, where applicable.
2. Using contractual safeguards with service providers.
3. Applying technical and organisational security measures.
4. Limiting transfers to what is necessary for the relevant purpose.
5. Ensuring transfers are otherwise permitted under applicable data protection law.

8. Cookies and Similar Technologies

We and our trusted partners may use cookies, pixels, tags, analytics scripts and similar technologies when you visit the Site or use our services.

A cookie is a small file placed on your device when you visit a website. Cookies help websites function properly, remember preferences, improve performance, analyse usage and support marketing or advertising activities.

We may use the following types of cookies:

8.1 Session Cookies

These are temporary cookies stored only during your browsing session. They are usually deleted when you close your browser.

8.2 Persistent Cookies

These remain on your device for a set period or until you delete them. They may be used to remember your preferences or recognise you on repeat visits.

8.3 Third-Party Cookies

These are set by third-party services that provide functionality, analytics, advertising or embedded content on our Site.

Cookies do not always identify you personally, but information collected through cookies may be linked to other information we hold about you.

You may manage or disable cookies through your browser settings. If you disable cookies, some parts of the Site may not function properly.

9. Google Analytics and Website Analytics

We may use Google Analytics and similar tools to understand how users access and interact with the Site. These tools may collect information such as your IP address, browser type, device information, pages visited, time spent on pages and referral sources.

We use analytics information to improve the Site, monitor performance, understand user behaviour and improve our services.

Google’s use of information collected through Google Analytics is subject to Google’s own terms and privacy policies.

10. Advertising

We may use third-party advertising technologies to serve advertisements, measure campaign performance, retarget users, and understand the effectiveness of our marketing.

These technologies may use cookies, pixels or similar tools to collect information about your interactions with the Site and other websites.

You may be able to opt out of certain interest-based advertising through your browser settings, device settings, advertising platform settings or industry opt-out tools.

11. Marketing Communications

We may use your Personal Data, such as your name, email address, telephone number and company details, to send you marketing communications about our services, updates, offers or content that may interest you.

Where required by law, we will obtain your consent before sending direct marketing communications.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the relevant message or contacting us at marius@webshure.ae.

Please note that even if you opt out of marketing communications, we may still send you important administrative, service, security, billing or legal notices.

12. Data Retention

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

1. The type of Personal Data.
2. The purpose for which it was collected.
3. The duration of our relationship with you.
4. Legal, tax, accounting or regulatory requirements.
5. The need to resolve disputes or enforce agreements.
6. Security, fraud prevention or audit requirements.

When Personal Data is no longer required, we will take reasonable steps to delete, anonymise or securely archive it, unless we are required or permitted to retain it.

We may correct, update, complete or delete inaccurate or outdated information at our discretion and in accordance with applicable law.

13. Your Rights

Subject to applicable law, you may have certain rights in relation to your Personal Data. These may include the right to:

1. Request confirmation of whether we process your Personal Data.
2. Access the Personal Data we hold about you.
3. Request correction or completion of inaccurate or incomplete Personal Data.
4. Request deletion of your Personal Data.
5. Request restriction of processing in certain circumstances.
6. Object to processing in certain circumstances.
7. Withdraw consent where processing is based on consent.
8. Request transfer of Personal Data that you provided to us in a structured and machine-readable format, where applicable.
9. Object to automated processing, including profiling, where applicable.
10. Lodge a complaint with a competent data protection authority or regulator, where applicable.

These rights are not absolute and may be subject to limitations, exceptions, legal obligations, our legitimate interests, and verification of your identity.

To exercise your rights, please contact us at:

Email: marius@webshure.ae

We may ask you to provide information to verify your identity before responding to your request.

14. Security of Personal Data

We take reasonable technical and organisational measures designed to protect Personal Data against unauthorised access, loss, misuse, alteration, disclosure or destruction.

These measures may include:

1. Access controls.
2. Secure hosting environments.
3. Encryption where appropriate.
4. Password protection.
5. Firewalls and monitoring tools.
6. Internal policies and procedures.
7. Staff and contractor confidentiality obligations.
8. Vendor due diligence and contractual protections.
9. Regular review of security practices.

However, no website, platform, transmission method or storage system is completely secure. While we take reasonable steps to protect Personal Data, we cannot guarantee absolute security.

15. Data Breaches

If we become aware of a data breach affecting Personal Data, we will take appropriate steps to investigate, contain and remediate the breach.

Where required by applicable law, we will notify the relevant regulator and/or affected individuals.

16. Third-Party Websites and Services

The Site may contain links to third-party websites, platforms, tools, content or services. This Privacy Policy applies only to Personal Data collected by Webshure.

We are not responsible for the privacy practices, security measures, content or terms of third-party websites or services. We encourage you to read the privacy policies and terms of any third-party websites or services you access.

17. Children and Minors

The Site and our services are not directed at children or minors.

We do not knowingly collect Personal Data from minors without appropriate consent from a parent or legal guardian, where such consent is required by law.

If you believe that a minor has provided us with Personal Data without appropriate consent, please contact us at marius@webshure.ae, and we will take reasonable steps to delete the information where required.

18. Corporate Transactions

We may disclose or transfer Personal Data in connection with a proposed or actual business transaction, including a merger, acquisition, reorganisation, financing, sale of assets, transfer of business, insolvency or similar event.

In such cases, the receiving party may continue to process Personal Data in accordance with this Privacy Policy, unless you are notified otherwise.

19. Changes to This Privacy Policy

We may update or amend this Privacy Policy from time to time.

The updated version will be posted on the Site with a revised “Last Modified” date. Material changes may be notified through the Site or by other appropriate means.

Your continued use of the Site or our services after an updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy.

20. Contact Us

If you have any questions, concerns, requests or complaints about this Privacy Policy or how we process Personal Data, please contact us at:

Webshure

Email: marius@webshure.ae
Website: www.webshure.ae